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Hey there!

Want to know more about our current Covid-19 measures and how you can book safely?

COVID-19 Update

The aim of MILESTONE is, and has always been, to offer our residents not only a place to live, but a home.

As many of our residents are currently far away from their families, it is now even more vital that we continue to offer them the feeling of security and safety, whilst respecting and supporting the efforts and hard work of healthcare workers and community and government offices around the world to contain this unprecedented event.

We therefore have taken several operational measures such as e.g.:

  • Increased cleaning and disinfection intervals, especially focusing on the lifts, door handles, sanitary facilities in the common areas (incl. confirmation from our external cleaning companies that the cleaning staff has been specially trained for the current exceptional circumstances)
  • Installation of disinfectant dispensers in the common areas
  • Spit guard and floor adhesive for the reception
  • Staff trained on mental health first aid and crisis handling

Our Resident Management Teams are still available for our residents during office opening hours to answer any question they might have.

We will continue to monitor the situation very closely and adjust our measures accordingly.

Safe Booking Guarantee*

book now for fall 2021 – completely risk free

We at MILESTONE understand how hard it is to make binding decisions like signing a contract at the moment.

We therefore want to assure you that your booking is safe at MILESTONE and you are completely risk-free if your plans change and you can not take your MILESTONE apartment for any reasons.

MILESTONE therefore offers the Safe Booking Guarantee – this is how it works:

During your booking at MILESTONE you will conclude a contract with us and make a pre-payment of your deposit and booking fees.

If you book an apartment you can cancel your contract up to 1 week before the moving in date!

If you – for any given reasons – have to step back from your contract, you can do this under the following rules:

  •  Within 14 days after the signature of the contract: cancellation free of charge
  • Until 3 months before contract start: 150 € cancellation fee, rest of prepayment will be refunded
  • Until 1 week before contract start: Cancellation fee of 1 monthly rent (Austria) / Cancellation fee of 4 weekly rents (Portugal) , rest of prepayment will be refunded

We are looking forward to your booking request at www.milestone.net clicking BOOK NOW.

You can ask questions about booking at MILESTONE at any time to connect@milestone.net.

Our reservations staff will be happy to assist you.

Stay healthy and safe – we see each other in fall!

Your MILESTONE Team

 

*The terms described do not apply for MILESTONE Chapter Lucia. Please get in contact with us for further information.

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