book now for fall 2020 – completely risk free
We at MILESTONE understand how hard it is to make binding decisions like signing a contract at the moment.
We therefore want to assure you that your booking is safe at MILESTONE and you are completely risk-free if your plans change and you can not take your MILESTONE apartment for any reasons.
MILESTONE therefore offers the Safe Booking Guarantee – this is how it works:
During your booking at MILESTONE you will conclude a contract with us and make a pre-payment of your deposit and booking fees.
If you – for any given reasons – have to step back from your contract at a later stage, you can do this under the following rules:
- within 14 days after you signed your accommodation service agreement (bookings in Portugal) or transferred your pre-payments (bookings in Austria) you can step back from the contract in accordance with the EU distant selling act. You will receive your full pre-payment refunded.
- after that and until 3 months before your contract starts you can step back from your contract with a cancellation fee of 150 EUR. You just need to send one e-mail to email@example.com to do so. We will refund the rest of your prepayment to your account.
- after that and until 1 week before your contract starts you can step back with a cancellation fee of one monthly rent (bookings in Austria) or 4 weekly rents (booking in Portugal). We will transfer the rest of your prepayment to your account.
Only if its already closer than 1 week before your contract starts you will not be able to step back any more – this is the fair MILESTONE Safe Booking Guarantee.
We are looking forward to your booking request at www.milestone.net clicking BOOK NOW.
You can ask questions about booking at MILESTONE at any time to firstname.lastname@example.org.
Our reservations staff will be happy to assist you.
Stay healthy and safe – we see each other in fall!
Your MILESTONE Team